FAQs

 

How long will my order take to arrive?


Each ORTU SOLIS piece is made to order.
Please allow approx. 8 weeks from purchase to delivery:

  • 1-week pre-order window

  • 4–6 weeks production time

  • 1–2 weeks shipping

Why does it take 8 weeks?


Because we’re not in a rush — and we don’t want you to be either.

The 8-week wait isn’t a delay — it’s a badge of honor.
It means your garment is being made thoughtfully, just for you.

What happens after I place my order?


Once pre-orders close, we begin production. You’ll get email updates as we go, and a tracking number when your piece ships.

Why is everything made this way?


This is slow fashion.
We make in small batches, only what’s needed — no overproduction, no waste.
Every drop is limited, collectible, and crafted with care.

Have a question?


We’re here to help: info@nicolelilian.com

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